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Liberty Mutual Insurance Reviews
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    Liberty Mutual Insurance Reviews

    Updated 20 June 2018
    3,501 reviews

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    Full-timePart-time
    3.3
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    Liberty Mutual Insurance President & CEO David H. Long
    David H. Long
    1,518 Ratings

    3,501 Employee Reviews

    Sort: PopularRatingDate
    Pros
    Cons

    • "Can be challenging to have good work/life balance" (in 254 reviews)

    • "No work/life balance, in the 18 months I worked there was unable to get a day off" (in 53 reviews)

    More Pros and Cons

    1. "Great company"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee

      I have been working at Liberty Mutual Insurance full-time

      Pros

      good relax, you can find life work balance

      Cons

      too many layers of manage control

    2. Helpful (1)

      "Good starting place to work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee

      Pros

      co-workers and work like balance

      Cons

      Upward mobility in the organization

      Liberty Mutual Insurance Response

      19 Jul 2017 – Talent and Enterprise Services

      We appreciate your feedback! We know how much our employees value their lives outside of the workplace, which is why we provide life balance resources as part of our wellness program. Thanks for... More

      3. Join the Liberty Mutual Insurance team
      See Our Latest Jobs

    3. "Large company trying to feel small"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Approves of CEO

      I have been working at Liberty Mutual Insurance full-time

      Pros

      Decent pay, great flexibility, not over demanding hours

      Cons

      Culture and methodology clash.

      Advice to Management

      Higher pay to match expected knowledge base, or provide proper support to reflect salary.

    4. "Great opportunity for growth"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Systems Administrator in Boston, MA (US)
      Former Employee - Systems Administrator in Boston, MA (US)
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Liberty Mutual Insurance full-time (More than 5 years)

      Pros

      Career growth, education opportunities, stability, benefits

      Cons

      Can be demanding on your schedule outside business hours.

      Advice to Management

      Focus on the human factor in relation to off hours work especially in IT

    5. "Director II"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Neutral Outlook
      No opinion of CEO

      I have been working at Liberty Mutual Insurance full-time

      Pros

      Great people with a focus on doing the right thing

      Cons

      Constant org changes and lack of collaboration and organization priorities across functions within the same business units

    6. "Great company to work for"

      StarStarStarStarStar
      • Work/Life Balance
      • Comp & Benefits
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee

      I have been working at Liberty Mutual Insurance full-time (More than 10 years)

      Pros

      Great benefits for employees - medical, dental, eye, and Time off.

      Cons

      Lots of reorgs within the company

    7. Helpful (44)

      "VP perspective in 2018"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Vice President in Boston, MA (US)
      Current Employee - Vice President in Boston, MA (US)
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I have been working at Liberty Mutual Insurance full-time

      Pros

      Big employer based in Boston. Not many of those left. Diverse businesses within P&C. International opportunities. Base and bonus competitive.

      Cons

      Constant reorgs. Company overextended itself in last 5-7 years and is now retrenching. Management defensive about moves. Most of all there is little accountability at the senior levels b/c it's a mutual company. Culture is very congenial with little if any open disagreement. But it leads to behind the scenes politics.

      Advice to Management

      Start holding yourself accountable. Stop treating org structure as strategy. Thin down the senior HO ranks.

    8. Helpful (1)

      "Lots of money"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Insurance Sales Agent in Boston, MA (US)
      Former Employee - Insurance Sales Agent in Boston, MA (US)
      Recommends
      Positive Outlook
      No opinion of CEO

      I worked at Liberty Mutual Insurance full-time (More than a year)

      Pros

      Manage your own schedule, introductory base is over 50k

      Cons

      The company lacks diversity. There’s a total of 3 black sales rep out of 150 (max). There’s probably 4 Hispanic agents mostly because they’re bilingual.

      Advice to Management

      Inclusiveness matters. A unified company culture instead of the per office culture that’s going on now will keep employees longer.

    9. "Great Place to work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee

      I have been working at Liberty Mutual Insurance full-time

      Pros

      Good work/life balance and compensation

      Cons

      Lots of changes going on

    10. "Good"

      StarStarStarStarStar
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee

      I have been working at Liberty Mutual Insurance full-time

      Pros

      Great people, great company, good benfits

      Cons

      Seemingly constant internal reorganization going on

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