I applied online. The process took 3 weeks. I interviewed at Liberty Mutual Insurance (Indianapolis, IN) in June 2015
Interview
The first interview was conducted over the phone with a recruiter, which was brief. Upon finishing the interview I was scheduled for a face-to-face interview with the hiring manager and department manager for the following week. In the face-to-face interview the two managers interviewed me simultaneously asked standard scenario questions. Once finished I was told I would be contacted on a later date. I was contacted the following morning with an offer of employment.
Interview questions [1]
Question 1
Name a time when you dealt with a customer who had a request and you could not meet their needs?
It was a good interview two managers asked questions with star method. They made me feel comfortable and were personable. It was around 45 minutes they wanted to ensure Liberty would be a long term goal for the applicant.
Interview questions [1]
Question 1
Dealing with difficult customer and how did you handle it
I applied online. The process took 4 weeks. I interviewed at Liberty Mutual Insurance (Plano, TX) in Aug 2023
Interview
Applied, assessment, over the phone interview with the recruiter. He asks 10-15 questions like you’re applying for citizenship. You go over all the details on the email that he sent out the an hour before interview, you go over pay, benefits, day to day, about an hour interview worst waste of time. They also put remote position online, however, then he tells you how the Company is going hybrid instead of remote, which is why I applied.
Interview questions [1]
Question 1
Tell me about yourself? Why should we hire you? Why I wanted to leave my job. Ezekiel was quite elaborate. However, he asked too many questions I felt like I was interviewing for president of the U.S. or for the House of Representatives.
I applied online. The process took 2 weeks. I interviewed at Liberty Mutual Insurance (Phoenix, AZ) in June 2023
Interview
The process was really easy going & great. the supervisors on interview were so casual. i really enjoyed the process, it was great. very pleasant people. Glad i had opportunity
Interview questions [1]
Question 1
Explain a situation where you de escalated an upset customer