I applied online. The process took 1+ week. I interviewed at Macy's (Dallas, TX) in Feb 2016
Interview
The interview was very simple and straightforward. The person interviewing me asked me very little about jewelry and more about my sales experience and my background. The person interviewing me said he was very impressed with my interview and that he though it went very well. He told me there were two current Macy's employees that had first choice of the job at the fine jewelry counter if they wanted. I received a call back within a week for the position.
Interviewed with manager discuss what’s needed on the sales floor someone who helps customers. Learn to look product up on the computer. They let you know that the position is seasonal maybe this was said 4 to five times. Given a packet of what the pay structure is. During the interview it seemed like a sales pitch for the Macy credit card.
Interview questions [1]
Question 1
How I would handle upset customers. Tell me about a time where you had to help someone who began off in an Angry state of mind how did you help them.
I applied online. I interviewed at Macy's in Mar 2026
Interview
Very friendly HR staff over the phone but the online interview app wasnt working after the first few questions, and the phone interview asked what felt like the exact same question to tell them a story four times in a row.
Interview questions [1]
Question 1
Tell us a time when you made a customer feel welcome.
They have a pretty basic interview process. There are two interviews, one with a human supervisor and another with the jewelry supervisor at seperate times so you will have to come in multiple time to interview.