Macy's Reviews | Glassdoor.com.au

Macy's Reviews

Updated 24 September 2018
15,943 reviews

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3.2
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Recommend to a friend
Approve of CEO
Macy's CEO Jeff Gennette
Jeff Gennette
1,189 Ratings

15,943 Employee Reviews

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Pros
Cons
  • "Work life balance is nonexistent within a salaried position" (in 399 reviews)

  • "Did I mention the forceful pushing of Macy's credit cards" (in 874 reviews)

More Pros and Cons

  1. "Trade Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Trade Assistant in Melbourne
    Current Employee - Trade Assistant in Melbourne
    Recommends
    Positive Outlook

    I have been working at Macy's part-time (More than 3 years)

    Pros

    - Great work life balance
    - Great culture

    Cons

    No cons, I love the company

    Advice to Management

    Keep up the great work, the service manager is exceptional well organised


  2. "Customer Service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Fun
    Easy
    Teamwork
    Experience
    overall the experience was good

    Cons

    Not
    Flexible
    staff
    hours
    Tiring
    overall the experience was good

    Advice to Management

    give senior staff more hours

  3. "Sals coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Coordinator in Port Stephens
    Current Employee - Sales Coordinator in Port Stephens
    Doesn't Recommend
    Negative Outlook

    I have been working at Macy's full-time

    Pros

    Great location to work at

    Cons

    Bad management tom work with

    Advice to Management

    Share more interest in development


  4. "Ok place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Macy's part-time

    Pros

    I was paid on time and the work was relatively easy going. I had to deal with people a lot, but that was ok because I like dealing with people.

    Cons

    I don't have any cons really from when I worked at Macy's. The people were nice and the job was fine most of the time.

    Advice to Management

    They were good at what they did and were relatively involved with the employees so I don't have any advice for management.


  5. "ABC Accounts an OK place to begin your career."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Accountant in Sydney
    Former Employee - Accountant in Sydney
    Recommends
    Neutral Outlook

    I worked at Macy's full-time (More than 10 years)

    Pros

    Good pay and nice environment.

    Cons

    Long hours and inflexible attitudes.

    Advice to Management

    Invest in more accountants!


  6. Helpful (1)

    "Fun culture and great co-workers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Regional Manager, Executive Recruitment
    Former Employee - Regional Manager, Executive Recruitment
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Macy's full-time (More than a year)

    Pros

    Genuine passion of co-workers to try and provide a "magical" experience for customers. Most employees have the right balance of being focused on driving profitability while knowing they are ultimately not 'saving lives'. Good discount.

    Cons

    Pay is low in the retail industry, period. In the salaried executive roles, there seems to be constant change and restructures.


  7. Helpful (1)

    "Macy's isn't the same"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Associate in Deptford
    Former Employee - Retail Sales Associate in Deptford
    Doesn't Recommend
    No opinion of CEO

    I worked at Macy's part-time (Less than a year)

    Pros

    Had lots of hours
    Was paid more because I worked in the designer department
    Co-workers were friendly and taught you everything you needed to know, management not so much though.
    Gets you out of your shell

    Cons

    Only allowed one day off for classes
    Managers didn't care if it was a slow night, if you didn't meet your sales goal you were in trouble. They didn't care about connecting with people. They only cared about the sale so they could beat another macys.
    Dress code was different depending on who you spoke to
    Orientation was awful and just sat in front of a computer

    Advice to Management

    Be more organized and don't just look at the numbers. Look at every factor that contributes

  8. "Designer Clothing Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Specialist in San Francisco, CA (US)
    Current Employee - Sales Specialist in San Francisco, CA (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Macy's full-time

    Pros

    I enjoyed helping the customers who were undecided about a particular item. It's very empowering to provide support to others.

    Cons

    You have to work long hours during the holidays. You may be called in on your off day to cover a shift for your coworker.

    Advice to Management

    Create "set" schedules for employees. It allows more flex time for staff to plan events outside of work. It enables staff to enjoy their days off.


  9. "Not Bad Part Time Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Neutral Outlook
    No opinion of CEO

    I worked at Macy's part-time

    Pros

    Nice working with good customers.

    Cons

    Hours weren't great.
    Retail is tough to justify selling products people don't need


  10. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Macy's full-time

    Pros

    Good people, decent pay, fun atmosphere

    Cons

    No real cons but there should be a pay raise more often


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