Macy's Reviews

Updated Sep 22, 2021

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Found 22,796 of over 23,644 reviews

3.4
54%
Recommend to a Friend
68%
Approve of CEO
Macy's CEO Jeff Gennette
Jeff Gennette
3,228 Ratings
Pros
  • "They give special employee discount so on holidays sale its a kind of bonus(in 1717 reviews)

  • "Flexible schedule & plenty of hours to be picked up(in 1128 reviews)

  • Cons
  • "Macy's preys on low-income customers (often hard-working immigrants with a language barrier) to open credit cards with astronomically high APR rates(in 997 reviews)

  • "Long hours during peak season when it is busy(in 620 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee, more than 1 year
      Featured Review

      GREAT Company

      Jul 16, 2021 - Visual Captain 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      I’ve been with Macy’s for a few years now. I can truly say it’s been the best retail company I have worked for. Benefits, scheduling, weekly pay.. I could go on and on. They care about their employees and celebrate their employees.

      Cons

      Not too many downsides aside from trying to hire people with the current Unemployment Benefits currently in place in California.

      1 person found this review helpful
    2. 5.0
      Current Employee

      Great

      Nov 30, 2020 - Sales Assistant in Melbourne
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great team Good management Staff discount was fantastic

      Cons

      Angry customers Not as frequent sales

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    3. 3.0
      Former Employee

      Okay for part time

      Aug 1, 2020 - Retail Sales Associate 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Got to move around to different departments

      Cons

      Low paying salary and poor management

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    4. 3.0
      Former Employee

      Good place

      Apr 21, 2020 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good staff and training provided

      Cons

      None that I can think of

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    5. 4.0
      Former Employee

      Customer Service

      Apr 8, 2018 -  
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Fun Easy Teamwork Experience overall the experience was good

      Cons

      Not Flexible staff hours Tiring overall the experience was good

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    6. 2.0
      Current Employee

      Sals coordinator

      Nov 14, 2017 - Sales Coordinator in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great location to work at

      Cons

      Bad management tom work with

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    7. 5.0
      Current Employee, more than 3 years

      Trade Assistant

      Sep 7, 2017 - Trade Assistant in Port Stephens
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Great work life balance - Great culture

      Cons

      No cons, I love the company

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    8. 3.0
      Former Employee

      Ok place to work

      May 19, 2016 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      I was paid on time and the work was relatively easy going. I had to deal with people a lot, but that was ok because I like dealing with people.

      Cons

      I don't have any cons really from when I worked at Macy's. The people were nice and the job was fine most of the time.

      Continue reading
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    9. 3.0
      Former Employee, more than 10 years

      ABC Accounts an OK place to begin your career.

      Feb 21, 2015 - Accountant in Derby, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good pay and nice environment.

      Cons

      Long hours and inflexible attitudes.

      Continue reading
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    10. 4.0
      Former Employee, more than 1 year

      Fun culture and great co-workers

      Nov 23, 2014 - Regional Manager, Executive Recruitment 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Genuine passion of co-workers to try and provide a "magical" experience for customers. Most employees have the right balance of being focused on driving profitability while knowing they are ultimately not 'saving lives'. Good discount.

      Cons

      Pay is low in the retail industry, period. In the salaried executive roles, there seems to be constant change and restructures.

      1 person found this review helpful
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