I applied online. The process took 2 weeks. I interviewed at Macy's in Oct 2009
Interview
Applied online and received a call about a month later. I set up an interview with a HR manager in which they asked basic questions about customer service. After the interview he told me he really liked me as but as a policy let the department managers decide who they would hire so we set up an interview with a department manager for about a week later. This was also a one on one interview in which he asked my about customer service again. After the interview I was offered the job and accepted.
Interview questions [1]
Question 1
How do you provide individualized customer service?
Was interviewed for a seasonal position. Was told they have no seasonal positions, once they found out I was a college student. Made no sense to me quickly ended the interview.
The interview process was straightforward and fairly quick. It started with a phone interview from a recruiter or hiring representative who asked general questions about my background, availability, and interest in the role. The tone was professional but conversational, and the interviewer focused on making sure I could handle a fast-paced, customer-facing environment.
I had one interview with the store manager and it lasted for about 45 minutes. The interview was all standard behavioral questions. I was offered the job on the spot.