The process took 1 week. I interviewed at Macy's in Sept 2011
Interview
You go to their site to apply for a position. After applying for a position they ask you to take a personality test. After passing that. They sent me an email saying that they wanted to give me an interview. The 1:1 interview was pretty standard: "Why do you want to work at macy's?" "Describe your best and worst customer service experience?" One week after the interview they called and offered me a position.
Was interviewed for a seasonal position. Was told they have no seasonal positions, once they found out I was a college student. Made no sense to me quickly ended the interview.
The interview process was straightforward and fairly quick. It started with a phone interview from a recruiter or hiring representative who asked general questions about my background, availability, and interest in the role. The tone was professional but conversational, and the interviewer focused on making sure I could handle a fast-paced, customer-facing environment.
I had one interview with the store manager and it lasted for about 45 minutes. The interview was all standard behavioral questions. I was offered the job on the spot.