Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Macy's

      Engaged employer

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: Macy's reviews | Macy's jobs | Macy's salaries | Macy's benefits | Macy's conversations
      Macy's interviewsMacy's Retail Support Associate interviewsMacy's interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Retail Support Associate Interview

      20 July 2012
      Anonymous interview candidate
      Fairview, TX
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 1 week. I interviewed at Macy's (Fairview, TX) in July 2012

      Interview

      I interviewed yesterday for a job at Macy's. This was my first ever job interview so I didn't know quite what to expect but I had read posts on here so I thought I had somewhat of an idea. The interview did not go as planned however. I was not asked any of the typical questions you might expect-- i.e. Why Macy's?; What are your strengths/weaknesses?; customer service questions; What would you do if you saw a fellow employee stealing? In fact I was hardly asked any questions and the entire interview lasted literally about 10 minutes. The person I interviewed with was nice enough but didn't seem overly interested in talking with me or seriously considering me for the position. I think the main issue was that I wasn't looking at this as a long term job prospect or a career path. Anyway, I haven't officially been told 'no' but after reflecting back on everything, I'm definitely not expecting a job offer. I was told I would be contacted later the same day and that didn't happen so...
      1

      Other Retail Support Associate interview reviews for Macy's

      Retail Support Associate Interview

      9 Apr 2019
      Anonymous interview candidate
      No offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 1 week. I interviewed at Macy's in Mar 2019

      Interview

      Applied online and received an e-mail to set up an interview within that same week. Showed up on the scheduled day and waited in HR until I was called on, the interview went okay. A lot of behavioral questions since they wanted someone who'd step in and work as a cashier at times.

      Interview questions [3]

      Question 1

      Why do you want to work at Macy's?
      Answer question

      Question 2

      Tell me about a time you dealt with an upset customer?
      Answer question

      Question 3

      What do you think an ideal customer service interaction would be?
      Answer question
      1

      Retail Support Associate Interview

      18 Feb 2018
      Anonymous employee
      Dallas, TX
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at Macy's (Dallas, TX)

      Interview

      The Interviewer was very prompt. She asked about prior work experience and explained the culture. Behavior interview questions were asked. Name a time when you had trouble working with another employee?

      Interview questions [1]

      Question 1

      Tell about a time when you had a difficult customer. How did you handle the situation?
      Answer question

      Retail Support Associate Interview

      1 Mar 2018
      Anonymous interview candidate
      Dallas, TX
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. I interviewed at Macy's (Dallas, TX) in Feb 2018

      Interview

      Lady who interviewed me was 20 minutes late. Very polite but seemed biased since I had no experience. I tried to answer her questions with what she wanted to hear and match my sills to the jobs required skills.

      Interview questions [1]

      Question 1

      Have you worked in retail? What do you do if you have too many tasks? Have you worked in a group?
      1 Answer