I applied online. I interviewed at Macy's (New York, NY) in Jan 2008
Interview
Participated in a group interview, I raised my hand answering as many questions and was dressed professionally in a suit. They asked common question about sales, customer service and what would you do if you saw another colleague stealing. We watched a video and you should point out the important points that were highlighted when answering questions.
Interview questions [1]
Question 1
How would you help a customer if we did not have the item
Was interviewed for a seasonal position. Was told they have no seasonal positions, once they found out I was a college student. Made no sense to me quickly ended the interview.
I had one interview with the store manager and it lasted for about 45 minutes. The interview was all standard behavioral questions. I was offered the job on the spot.
The interview process was straightforward and fairly quick. It started with a phone interview from a recruiter or hiring representative who asked general questions about my background, availability, and interest in the role. The tone was professional but conversational, and the interviewer focused on making sure I could handle a fast-paced, customer-facing environment.