The interview process was easy. It was fully online and the process involved answering questions while being recorded. The total time to complete the online interview was about 25 minutes long.
Fill out the online application, they will request a recorded interview if they select you, then an in-person interview. Questions are really standard and repetitive, asking about sales, hospitality and customer service.
Interviewed with manager discuss what’s needed on the sales floor someone who helps customers. Learn to look product up on the computer. They let you know that the position is seasonal maybe this was said 4 to five times. Given a packet of what the pay structure is. During the interview it seemed like a sales pitch for the Macy credit card.
Interview questions [1]
Question 1
How I would handle upset customers. Tell me about a time where you had to help someone who began off in an Angry state of mind how did you help them.
30 minutes video interview. Basically introducing the company the first 10-15minutes. Behavioral questions for the next 15 minutes.process was pretty quick, but behavioral questions were too much. They have asked multiple questions on how manage team, and what success look like.
Interview questions [1]
Question 1
People development; what does success look like to you.