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      Macy's

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      Retail Support Associate Interview

      12 Oct 2015
      Anonymous employee
      West Palm Beach, FL
      Accepted offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 6 weeks. I interviewed at Macy's (West Palm Beach, FL) in Sept 2015

      Interview

      I filled out my online application. I was sent an email to schedule an interview within the week. I attended the interview at that time I was extended an offer and asked to submit information for a background check. It took about a week but the Associate Support Hiring person did not have a sense of urgency and was very short (rude) and I did not have my SS card to start employment. I was told I would be contacted within 7-10 days and it was over 2 weeks. All together the process has taken over a month. The interview was about 4 questions and fairly simple. I have now been calling and sent 2 emails for a week to start employment and they have not returned any calls or responded to any emails.

      Interview questions [1]

      Question 1

      Why do you want to work here?
      Answer question

      Other Retail Support Associate interview reviews for Macy's

      Retail Support Associate Interview

      9 Apr 2019
      Anonymous interview candidate
      No offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 1 week. I interviewed at Macy's in Mar 2019

      Interview

      Applied online and received an e-mail to set up an interview within that same week. Showed up on the scheduled day and waited in HR until I was called on, the interview went okay. A lot of behavioral questions since they wanted someone who'd step in and work as a cashier at times.

      Interview questions [3]

      Question 1

      Why do you want to work at Macy's?
      Answer question

      Question 2

      Tell me about a time you dealt with an upset customer?
      Answer question

      Question 3

      What do you think an ideal customer service interaction would be?
      Answer question
      1

      Retail Support Associate Interview

      18 Feb 2018
      Anonymous employee
      Dallas, TX
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at Macy's (Dallas, TX)

      Interview

      The Interviewer was very prompt. She asked about prior work experience and explained the culture. Behavior interview questions were asked. Name a time when you had trouble working with another employee?

      Interview questions [1]

      Question 1

      Tell about a time when you had a difficult customer. How did you handle the situation?
      Answer question

      Retail Support Associate Interview

      1 Mar 2018
      Anonymous interview candidate
      Dallas, TX
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. I interviewed at Macy's (Dallas, TX) in Feb 2018

      Interview

      Lady who interviewed me was 20 minutes late. Very polite but seemed biased since I had no experience. I tried to answer her questions with what she wanted to hear and match my sills to the jobs required skills.

      Interview questions [1]

      Question 1

      Have you worked in retail? What do you do if you have too many tasks? Have you worked in a group?
      1 Answer