I applied online. The process took 2 weeks. I interviewed at Macy's (Mason, OH)
Interview
The interview process was easy. Typical call center interview… funneled in one after the other. High turnover company. Easy to get the job… but you have to have at least some customer service experience. I’ve seen them turn over qualified candidates away as well.
Interview questions [1]
Question 1
Describe a time where you encountered an issue with a customer and how did you resolve it.