The interview process is very simple with typical questions: 1) Tell me about yourself. 2) Tell me a time when you overcome a challenge or struggle. 3) How do you define great customer service? 4) Tell me a time when you need to take ownership of your work. 5) what is your greatest achievement 6) why do want to join M&S? 1st stage: aptitude test 2nd stage: assessment center with group activity (marketing strategy and customer support) Just right after assessment center, straight to interview room.

Applied online and completed the online assessment. Got invited for the interview after passing the assessment. In-person interview with the manager at the store at the chosen timeslot. Fairly quick interview.