Application was very easy, took around 40 - 60 minutes, consisted of two assessments once completed I was then told I had been successful and asked to pick an interview slot. The interview consisted of a role play activity where I was left in a room for five minutes with some sheets containing products, offers and delivery options. Another member of staff then entered the room as the customer to be served by me (using the information giving). I was then left in the room for around five minutes until a manager entered the room and asked me some common interview questions, and then again I was left in the room. Shortly after the questions a member of staff came back into the room and informed me I had been successful, and I was needed to attended induction the following week.