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      Mend

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      Customer Support Representative Interview

      10 Jan 2022
      Anonymous interview candidate
      Declined offer
      Neutral experience
      Easy interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Mend in Dec 2021

      Interview

      Had 2 interviews and was given an offer after 3 weeks. Followed up multiple times to see if they were still interested. Enquired twice what the base salary range was and was told they couldn't tell me that information until I received an offer. Offer was far below the range I could work for.

      Interview questions [1]

      Question 1

      Previous customer/patient services experience How you deal with difficult clients Etc
      Answer question