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      Mercer

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      Client Service Analyst II Interview

      24 Oct 2015
      Anonymous interview candidate
      Norwood, MA

      Other Client Service Analyst II interview reviews for Mercer

      Client Service Analyst II Interview

      19 June 2015
      Anonymous employee
      Norwood, MA
      Accepted offer
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Mercer (Norwood, MA)

      Interview

      The first interview was cancelled the morning of, with no excuse. The makeup interview was quite boring with two people that seemed to be quite below my experience level. They had nothing to say except specific keywords about their job. They didnt like what I said so they passed me off to another recruiter to interview for this lower level position. On Interview two, the first interviewer had no idea that I had interviewed for a higher position, so they didnt care about me basically. At least three of the interviewers were sky high and didnt really have any good things to make me want to work there. One interviewer said she has been there the longest, currently, 1 year. Everyone acted as if they were looking at my resume and didnt prepare at all. Of the 8 people that I was supposed to interview with, 5 showed up.

      Interview questions [1]

      Question 1

      Ranging from tell me about your history to awkward silence.
      1 Answer
      2
      Positive experience
      Easy interview

      Application

      I applied online. The process took 2 months. I interviewed at Mercer (Norwood, MA) in Jan 2014

      Interview

      I had a phone interview with a recruiter who subsequently called me in for an in office interview where I met form individuals from 3 different teams (separately). The in office interview was not overly difficult since I had very relevant experience. The interviewers were not intimidating nor were they difficult to communicate with.

      Interview questions [1]

      Question 1

      What experience do you have with benefit calculations?
      Answer question