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      Morgan Stanley

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      Customer Service Associate Interview

      3 May 2013
      Anonymous employee
      Accepted offer

      Application

      I interviewed at Morgan Stanley

      Interview

      Asked questions of specific examples where I was able to utilize good customer service skills. Made sure I had good computer skills and good communication skills.

      Interview questions [1]

      Question 1

      Name a time when you overcame an irate customer?
      Answer question
      1

      Other Customer Service Associate interview reviews for Morgan Stanley

      Customer Service Associate Interview

      16 Aug 2022
      Anonymous interview candidate
      Los Angeles, CA
      No offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 1+ week. I interviewed at Morgan Stanley (Los Angeles, CA) in July 2022

      Interview

      HR was really kind and easy going. Asked about motives and why want interested in the industry. On site interview depends on the team, basically you would need to meet everyone especially the FA due to you will be the person directly assisting FA for their administrative needs.

      Interview questions [1]

      Question 1

      What motives you What is your last jobs biggest achievement
      Answer question

      Customer Service Associate Interview

      12 Jan 2017
      Anonymous interview candidate
      Menlo Park, CA
      Declined offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Morgan Stanley (Menlo Park, CA) in July 2016

      Interview

      First was the phone interview- did not want to discuss salary although they knew what I was asking for. Felt as if people are all put through the ringer for a mediocre position. Interviewed with 5+ people from 8am until noon.

      Interview questions [1]

      Question 1

      What did you find challenging in the previous position
      Answer question