Philips Customer Service Engineer interview questions
based on 2 ratings - Updated 17 May 2025
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How others got an interview
100%
In person
In person
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2 interviews
Philips interviews FAQs
Customer Service Engineer applicants have rated the interview process at Philips with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 73.3% positive. This is according to Glassdoor user ratings.
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The process began with a HireVue video assessment, which consisted of several behavioral questions aligned to Philips’ core values. It focused on STAR-based responses, with an emphasis on problem-solving, communication, and field-readiness. Timed questions required clear and structured answers.
Interview questions [1]
Question 1
Tell me about a time you had to troubleshoot a technical problem under pressure.
I applied in-person. The process took 1 day. I interviewed at Philips (Bengaluru) in June 2016
Interview
I was sorted for an interview on the basis of ph score of ELitmus.
Then I had gone through two rounds of face to face interview each round of more than half an hour.