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      REI

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      Customer Service Associate Interview

      24 Feb 2020
      Anonymous employee
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied online. The process took 2 weeks. I interviewed at REI

      Interview

      It was a big group interview and everyone was nice. I thought I did badly but I got the job so I guess I did good or at least not as bad as some of the other people there yay

      Interview questions [1]

      Question 1

      Why do you want to work for REI?
      Answer question

      Other Customer Service Associate interview reviews for REI

      Customer Service Associate Interview

      22 Nov 2024
      Anonymous interview candidate
      Sacramento, CA
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. I interviewed at REI (Sacramento, CA) in Oct 2024

      Interview

      I went in to meet with the head of the team somewhat informally, spoke about my customer service philosophy and how I would approach the team’s current sales goals, then signed my first intent letter to be put into an onboarding group for seasonal associates. Unfortunately I was never contacted to be placed into an onboarding group despite being led to believe the interview went great. The business’s needs must’ve changed, but it would have been nice to receive some follow up regardless.

      Interview questions [2]

      Question 1

      How would you approach asking a customer if they’re interested in becoming a member?
      Answer question

      Question 2

      What types of goals have you been responsible for in the last?
      Answer question

      Customer Service Associate Interview

      29 July 2021
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at REI

      Interview

      Super laid back, basic questions asked with a heavy emphasis on outdooring activities. Great company, great coworker, if you get the chance give them a go, you will probably end up with friends for life!

      Interview questions [1]

      Question 1

      Favorite outdoor activities I enjoy
      Answer question