I applied online. The process took 3 days. I interviewed at Ritz-Carlton (South Salt Lake, UT) in Feb 2015
Interview
Very easy. It's a call center. If you love being on the phone and don't care about your hours you'll be a perfect fit. Just know they have a huge turn over. I saw within one month 10 people who had been working there for 15+ years quit because of how they treat people directly related to the manager.