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      Ritz-Carlton

      Part of Marriott International

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      Related searches: Ritz-Carlton reviews | Ritz-Carlton jobs | Ritz-Carlton salaries | Ritz-Carlton benefits
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      Reservations Agent Interview

      5 Sept 2013
      Anonymous employee
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Ritz-Carlton

      Interview

      Firstly they asked to fill in the application form on their website and then to pass the test (situation based questions, e.g. If the guest is unsatisfied with ..... what will be your actions? and you are given several answers to choose from). If you pass this test you will be invited to the interview with the manager who will ask you several question about yourself & your experience and then will be a set of behavioral based questions. After that you will have an interview with HR representative and if everything goes well you will be invited to a panel interview with manager, head of department and DOSM. If you pass this final 3rd interview you will be offered a job.

      Interview questions [1]

      Question 1

      Give an example of situation when you persuade somebody to take your point of view?
      Answer question

      Other Reservations Agent interview reviews for Ritz-Carlton

      Reservations Agent Interview

      5 Apr 2024
      Anonymous interview candidate
      Guangzhou, Guangdong
      Declined offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Ritz-Carlton (Guangzhou, Guangdong)

      Interview

      4Round,The whole process will be completed within a week and you will have relaxing interviews with HR, Department Managers, Heads of Department, Director of Human Resources and the Hotel Manager.

      Interview questions [1]

      Question 1

      1. introduce yourself 2.why this hotel 3.why this city 4.why u
      Answer question

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