I applied through an employee referral. The process took 4 weeks. I interviewed at Sephora (Mississauga, ON) in Nov 2014
Interview
Was called for a brief phone interview and later was invited for a group interview. I got there and there were other girls waiting for the interview. Once we got inside, we were introduced to one another and the 2 leads asked us various questions, such as details about ourselves and a fun fact. Then we got into other questions such as "Have you had conflict with other co-workers?" "What frustrates you about the retail industry?" and more. They told us they would call us within a week after contacting our references but it has been a month.
Friendly, lots of question and hypothetical situations in regards to customer service. Makeup portfolio was appreciated. Focus is on product knowledge and friendliness. Asked about retail background, what trainings I would be interested in. Also how hard I am willing to work to move up into a management position. Also my timeline I expect to management.
Interview questions [1]
Question 1
Customer service experience and future growth goals
The process took 1 week. I interviewed at Sephora (Toledo, OH)
Interview
The interview was a group interview with 6 other people. It was slightly competitive but also fun. We had one-on-one interviews as well. I was called after I left and was hired for the job.
I applied online. The process took 4 weeks. I interviewed at Sephora (Los Angeles, CA)
Interview
Long interview process: quick phone interview where we set up a date for a makeup demo , demo was done on another employee, then final interview with manager. Took about a month in total.