Hey, thanks for posting about your experience! The Life Story session is all about getting to know you as a person - we want to know what you're passionate about! Some recruiters or interviewers prefer to go into an interview without any preconceived notions or biases about the candidate to make sure the candidate is given the best chance at processing through the stages. So it's very possible that the interviewer wouldn't have seen you're CV before the interview! We find this makes sure the interview is unbiased, fair and focussed more on you as a person rather than solely discussing your technical qualifications. The Technical Interview is where we can delve into how you would handle our merchants were you to accept the position offered! The interview itself is designed to test you, so it can be difficult at times for sure. The important thing is to keep calm and use the resources available; even if you don't fully get the answer we're looking for, we definitely take your thought process into account! I'm sorry to hear there was no offer this time around. We do encourage all candidates to wait about 6 months and then reapply again if they are still interested. This will give you time to assess if the role is still a good fit for you. I do hope you'll apply again when the time is right, I'm sure you'd be great in this role. Thank you again for sharing your experience!