I applied online. The process took 5 weeks. I interviewed at State Farm (Atlanta, GA) in July 2017
Interview
Applied 06/08/17. Received testing consent forms 06/21/17. Received email to choose dates for phone interview on 07/07/17. Phone interview on 07/11/17. Basic situational questions, use the STAR method. Also read up on company and be able to say what you know about the company and why you want to work for State Farm. I suggest looking at their website. At the end of the phone interview the recruiter informed me that I did very well and invited me in for a face to face interview. Face to face on 07/13/17. They had about 16 of us in a room where they went over the position and their company culture. Then they called us out to have one on one interviews with department managers. Again they ask situational questions and then have you role play as if you are a a State Farm agent. Be sure to show empathy and ask if everyone is ok and if they are in a safe place. My face to face was more like a conversation with a friend. They really put you at ease so don't stress! The email stated the interview would be from 2-4, but I was in and out in 45 minutes. Got my job offer via email the next day 07/14/17.
Interview questions [1]
Question 1
Name a time you had to deal with a difficult customer. What was the situation, how did you handle it, and what was the outcome
I applied online. I interviewed at State Farm (Tempe, AZ) in June 2026
Interview
The interview process was pretty straightforward. First I did a one way video interview that focused mainly on STAR formatted behavioral questions you get two tries to record. Then an additional recruiter interview that asked a couple more STAR questions and went over the job description. Received offer during video interview.
I applied online. The process took 3 weeks. I interviewed at State Farm (Richardson, TX) in Aug 2024
Interview
Straightforward. Apply Online > pre-employment assement>virtual interview with self recorded questions > if selected, approximately two weeks later you get an email request for follow up interview> follow up interview goes through any additional questions, role details, and confirms interest, then possible job offer.
Interview questions [1]
Question 1
Proudest Achievement in your previous work history.
Simple questions. State Farm uses the star method. Interview was through a video which took off a lot of pressure and nerves. You’re able to re record questions only 2 times.