I applied through an employee referral. The process took 4 weeks. I interviewed at State Farm (Fresno, CA) in Feb 2014
Interview
In person interview followed by a computerized personality test. The questions are available online. Giving genuine, honest answers about yourself will expedite the interview. I would absolutely recommend this company to a friend willing to give the insurance industry a try.
Interview questions [1]
Question 1
What is your greatest strength/weakness. All the typical questions
Went through a phone screening. Then was invited to the office. Was informed in order to work in customer service a license was required. It seemed at this agency, they wanted more sales people then customer service. Realized this position was not a fit for me as I did not wish to do sales..
Or pay several hundred for a license.
Tele-interview first, second interview with hiring manager. Mainly behaviors questions and interview process were smooth. Be prepared to answer and be engaging. Interviewee will need to be professional and willing to learn. Please be confident and teachable. Questions are mainly about behaviors, customer service and scenarios that may varies.
Great experience, interviewers were very professional and heard back very insightful feedback. Will recommend to work for State Farm. Competitive pay, good office environment and great benefits. You can earn more if you work harder.