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      State Farm

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      Auto Claim Representative Interview

      17 July 2015
      Anonymous employee
      Medley, FL

      Other Auto Claim Representative interview reviews for State Farm

      Auto Claims Representative Interview

      8 July 2022
      Anonymous employee
      Accepted offer
      Negative experience
      Easy interview
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through university. The process took 4 months. I interviewed at State Farm (Medley, FL) in July 2011

      Interview

      The application process was initially a simply one. I attended a job fair and was later sent an email to complete an application. At the time there was a need for a bilingual speaker. I took an assessment, had a face to face encounter with a recruiter and then conducted two panel interviews on the same day. The panel consisted of a total of 8 individuals, 4 in each panel. Situation questions were asked and the environment was comfortable.

      Interview questions [1]

      Question 1

      Please describe a problem where you were not able to satisfy a customer's need.
      Answer question

      Application

      I applied online. I interviewed at State Farm in May 2018

      Interview

      Group interview - unprofessional in my opinion and very impersonal when the job required you to sit in a cubicle alone on the phone for 7/8 hours. The interview did not explain that every minute of your day would be accounted for and managed

      Interview questions [1]

      Question 1

      Tell me what you know about State Farm
      Answer question

      Auto Claim Representative Interview

      9 Feb 2020
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at State Farm in July 2017

      Interview

      I was referred by a current employee to work at State Farm. The interview process was a bit slow, lasted about 3 weeks. Process: -referred by employee -1-2 week waiting period to hear back -online typing assessment -phone interview -background check

      Interview questions [1]

      Question 1

      Tell me about a time at work where an uncontrollable factor upset a customer and you were able to appease them.
      Answer question

      Auto Claim Representative Interview

      28 Feb 2017
      Anonymous employee
      Accepted offer
      Negative experience
      Difficult interview

      Application

      I applied online. The process took 1 week. I interviewed at State Farm

      Interview

      Everything was done via internet and phone. Many people don't get past the online assessment. I recommend that when you're taking that, be in a quiet area so you can focus completely.
      2