I waited in the lobby for 20 minutes. All security staff and people coming in and out of the building were nice. I was asked the usual interview questions. Why was a I good fit? General customer service questions. We toured the building. I sat with someone for 20 minutes while she took calls. Overall it was a good experience.

when making the interview from csr 1 to csr 2 the interviewer asked a strange question but it was to test on the spot selling ..he asked me to sell him a monkey and convince him why the monkey I had for sale was better than others for sale