I applied in-person. The process took 3 months. I interviewed at T-Mobile (Miami, FL) in Mar 2017
Interview
I've completed two interviews with T-Mobile, both were super laid back and the managers made me feel at home. They asked typical interview questions.. Right after my second interview, i received an email request for my background check. Today (a week after I submitted the information) I got another email with a copy of my background check, which has cleared. My questions are... how long do they take to make an offer? Do they do background checks on everyone, or only the people they intend on hiring?
Update-- I got the job! Quite excited to join this amazing company!
Interview questions [3]
Question 1
Tell me about a time you dealt with an angry customer?
They didn't specify what they wanted, claiming a flexible schedule and really emphasizing hiring women, and the whole point is not to check all the boxes. I only asked for Sundays off, and they said they specifically needed me for those days. However, there was no indication in the application that they would specify this; otherwise, I wouldn't have applied. So, needless to say, I didn't get the job because I wasn't willing to compromise. I mean, if none of that matters to you, then I'm sure you can get the job.
I applied online. The process took 5 days. I interviewed at T-Mobile in June 2025
Interview
They have a packet of 6-8 behavioral and situational questions
Script style (they cannot help with questions, only repeat the question if asked)
Panel style with 3 managers
They really care about your ability to meet sales goals and what your plan is to meet those goals
Interview questions [1]
Question 1
What would your motivation be everyday to show up and do your best work?
Very informal sitdown interview with a Store Manager and his Retail Assistant Manager in the back room of one of their retail locations run through a number of simple behavioral questions and a role play scenario of a sale interaction