I applied online. The process took 1 week. I interviewed at T-Mobile (Akron, OH) in May 2014
Interview
Straight forward, questions asking you about you're experience on how you dealt with situations regarding a possible sale or dealing with a co-worker. How you handled it and so on, but the interview process is nothing-less and you just have to make sure you answer you're questions with details, paint a picture and walk them through the story.
Interview questions [1]
Question 1
At any point, have you had to take care of a customer needs that weren't reasonable, and if so, how did you handle it and what was the outcome.
They didn't specify what they wanted, claiming a flexible schedule and really emphasizing hiring women, and the whole point is not to check all the boxes. I only asked for Sundays off, and they said they specifically needed me for those days. However, there was no indication in the application that they would specify this; otherwise, I wouldn't have applied. So, needless to say, I didn't get the job because I wasn't willing to compromise. I mean, if none of that matters to you, then I'm sure you can get the job.
I applied online. The process took 5 days. I interviewed at T-Mobile in June 2025
Interview
They have a packet of 6-8 behavioral and situational questions
Script style (they cannot help with questions, only repeat the question if asked)
Panel style with 3 managers
They really care about your ability to meet sales goals and what your plan is to meet those goals
Interview questions [1]
Question 1
What would your motivation be everyday to show up and do your best work?
Very informal sitdown interview with a Store Manager and his Retail Assistant Manager in the back room of one of their retail locations run through a number of simple behavioral questions and a role play scenario of a sale interaction