I applied online. The process took 2 weeks. I interviewed at T-Mobile (Chicago, IL) in Oct 2013
Interview
Submitted my application, without a resume, and took the online assessment course in mid-October. I received a call from a store manager a few days later asking me to come in and have a discussion. I've worked in mobile sales previously it helped with some of the questions that I was asked. The manager conducting the interview was very polite and did not make me feel nervous at all. All of the employees who were working that day were polite as well. I was told before leaving that I was most likely going to be hired and I would receive an email for a background check within a couple of days. The background check came back clean and a week and half later I was offered the position.
Interview questions [1]
Question 1
The questions were not hard, but of course being on the spot may be nerve wrecking for some. Probably the hardest question was to name a time in which I was the leader of a task or project and what I did to make everyone feel like they were a part of the success.
They didn't specify what they wanted, claiming a flexible schedule and really emphasizing hiring women, and the whole point is not to check all the boxes. I only asked for Sundays off, and they said they specifically needed me for those days. However, there was no indication in the application that they would specify this; otherwise, I wouldn't have applied. So, needless to say, I didn't get the job because I wasn't willing to compromise. I mean, if none of that matters to you, then I'm sure you can get the job.
I applied online. The process took 5 days. I interviewed at T-Mobile in June 2025
Interview
They have a packet of 6-8 behavioral and situational questions
Script style (they cannot help with questions, only repeat the question if asked)
Panel style with 3 managers
They really care about your ability to meet sales goals and what your plan is to meet those goals
Interview questions [1]
Question 1
What would your motivation be everyday to show up and do your best work?
Very informal sitdown interview with a Store Manager and his Retail Assistant Manager in the back room of one of their retail locations run through a number of simple behavioral questions and a role play scenario of a sale interaction