I applied online. The process took 3 weeks. I interviewed at T-Mobile (Albuquerque, NM) in Apr 2011
Interview
First interview was over the phone, you will be asked why you want to work there. what do you know about the company, and they will test your empathy skills. They liked that I was very enthusiastic and tech savvy.
Second interview was at facility, individual interview. Spoke with two ladies and was asked questions about past experiences. If you can find something to build rapport on with these people you can easily get hired. They want people who can speak with strangers and build rapport quickly. Genuine rapport I'll add. From there I was offered the job and began class. No drug test.
Interview questions [1]
Question 1
Tell me the worst experience you've had at work and how you handled it.
I applied through an employee referral. The process took 3 weeks. I interviewed at T-Mobile (Colorado Springs, CO) in Oct 2016
Interview
Very stressful online aptitude test that requires you to multitask multiple mathematical word problems and read and comprehend emails at the same time while being timed. Video interview. In person onsite interview along with tour of facility and double jacking with a rep. Extremely customer service focused. they didn't care how much tech experience I had.
Interview questions [1]
Question 1
Name a time where you had to handle a difficult customer and how did you handle it.
I applied online. The process took 2 weeks. I interviewed at T-Mobile (Colorado Springs, CO) in Dec 2015
Interview
Started with applying online and taking the assessment. After passing the assessment I was invited to take a Web Interview on HireVue. The Web Interview consisted of recording my answers on a Webcam. Didn't get a call back since then.
I applied through a recruiter. The process took 1+ week. I interviewed at T-Mobile (Colorado Springs, CO) in Mar 2015
Interview
I received a email from a recruiter via Indeed a invitation to an open house event. I did assessment and app at home.
The open house was very informative and gave us what T-Mobile was about in a nutshell and if it would be a great fit . After the video we the. Went on a tour for the people who wanted to and had the option of doing the assessment at the facility.After I did that they immediately set me up with a phone screen there in the facility in one of the HR offices,it went well about a 30 minute phone call then next day face to face it was great .
You go through a process.. Everything is updated via the website if you want to know the progress. I received a background check day after interview and then maybe 3days later it told me I was complete and would receive and offer along with compensation package. I'm excited !! 8 weeks training don't know my pay yet but it's btw 14.50 and 17.50 so it worth the process!
Interview questions [2]
Question 1
Tell me about A time you had to deal with policy's change?