I applied online. The process took 2 weeks. I interviewed at T-Mobile (Louisville, KY)
Interview
Applied online, did a few web-based tests (answer it like a Boy Scout or you'll fail - this is not the time for super-frank self-reflection), received a call directly from store manager about a week later. Had a very informal interview with manager and assistant manager. Talked in the back room of the store about local things; concerts, attractions, et al. A little bit about phones and tech, but I got the feeling they wanted to see that you're a people-person with an engaging personality. Don't be a wallflower. Got offered the job on the spot
Interview questions [1]
Question 1
I had basically zero sales experience, so they asked "Tell me about a time you explained something difficult to someone."
They didn't specify what they wanted, claiming a flexible schedule and really emphasizing hiring women, and the whole point is not to check all the boxes. I only asked for Sundays off, and they said they specifically needed me for those days. However, there was no indication in the application that they would specify this; otherwise, I wouldn't have applied. So, needless to say, I didn't get the job because I wasn't willing to compromise. I mean, if none of that matters to you, then I'm sure you can get the job.
I applied online. The process took 5 days. I interviewed at T-Mobile in June 2025
Interview
They have a packet of 6-8 behavioral and situational questions
Script style (they cannot help with questions, only repeat the question if asked)
Panel style with 3 managers
They really care about your ability to meet sales goals and what your plan is to meet those goals
Interview questions [1]
Question 1
What would your motivation be everyday to show up and do your best work?
Very informal sitdown interview with a Store Manager and his Retail Assistant Manager in the back room of one of their retail locations run through a number of simple behavioral questions and a role play scenario of a sale interaction