I applied online. The process took 2 weeks. I interviewed at T-Mobile (Houston, TX) in Jan 2011
Interview
You will apply online through their job portal, then take a personality quiz/assessment. It will understand your personality by your answer choices and re-word questions again to you in order to measure your consistency with answers. You have to do well in order to be considered by the managers quickly. You are going to usually interview with the Store Manager of the store you want to work at. They will make you wait once you get there and then they will call you back in the office, it will be face to face probably in the manager's small office.
Interview questions [1]
Question 1
Managers want to know about you, they want to see a personality, and a sense of urgency. They will ask you to "sell them something" like a pen or anything. Be prepared to think and act on your feet.
They didn't specify what they wanted, claiming a flexible schedule and really emphasizing hiring women, and the whole point is not to check all the boxes. I only asked for Sundays off, and they said they specifically needed me for those days. However, there was no indication in the application that they would specify this; otherwise, I wouldn't have applied. So, needless to say, I didn't get the job because I wasn't willing to compromise. I mean, if none of that matters to you, then I'm sure you can get the job.
I applied online. The process took 5 days. I interviewed at T-Mobile in June 2025
Interview
They have a packet of 6-8 behavioral and situational questions
Script style (they cannot help with questions, only repeat the question if asked)
Panel style with 3 managers
They really care about your ability to meet sales goals and what your plan is to meet those goals
Interview questions [1]
Question 1
What would your motivation be everyday to show up and do your best work?
Very informal sitdown interview with a Store Manager and his Retail Assistant Manager in the back room of one of their retail locations run through a number of simple behavioral questions and a role play scenario of a sale interaction