I applied online. The process took 2 weeks. I interviewed at T-Mobile (New York, NY) in Apr 2015
Interview
Applied online. Got a callback weeks later. Had an interview at the store with the hiring manager. One on one interview, it was slightly casual, asks situational questions and questions regarding your experience with sales and costumers. From my understanding, the hiring process is lengthy and can take up to 3 weeks.
Interview questions [2]
Question 1
Describe a situation in which you had a difficult customer, how did you handle it?
They didn't specify what they wanted, claiming a flexible schedule and really emphasizing hiring women, and the whole point is not to check all the boxes. I only asked for Sundays off, and they said they specifically needed me for those days. However, there was no indication in the application that they would specify this; otherwise, I wouldn't have applied. So, needless to say, I didn't get the job because I wasn't willing to compromise. I mean, if none of that matters to you, then I'm sure you can get the job.
I applied online. The process took 5 days. I interviewed at T-Mobile in June 2025
Interview
They have a packet of 6-8 behavioral and situational questions
Script style (they cannot help with questions, only repeat the question if asked)
Panel style with 3 managers
They really care about your ability to meet sales goals and what your plan is to meet those goals
Interview questions [1]
Question 1
What would your motivation be everyday to show up and do your best work?
Very informal sitdown interview with a Store Manager and his Retail Assistant Manager in the back room of one of their retail locations run through a number of simple behavioral questions and a role play scenario of a sale interaction