I applied through an employee referral. The process took 2 weeks. I interviewed at Tech Mahindra (Pune) in Dec 2011
Interview
1. Technical Interview with in depth CRM model
2. Understanding of BSS and OSS systems
3. Agile Framework
4. Release Management
5. Pre Sales Activity
6. Conflict Handling
7. How to identify talent
8. Automation using Devops framework. Chef / Maven / Puppet / Service Now
Interview questions [1]
Question 1
1. TIBCO usage in orchestration
2. SAP CRM / MS CRM / Siebel Differences
3. Upgrade CRM system
4. Failover