We would like to express our sincere apologies for any frustration or disappointment it may have caused you. Your feedback is incredibly valuable to us, and I assure you that we take matters of diversity and inclusion very seriously. It is deeply concerning to hear that you felt your experience with us was marred by biases or discriminatory practices. This is not in line with our values or the culture we strive to foster within our organisation. We would like to extend an invitation to meet with you personally to discuss your experience in more detail. Your insights can help us better understand where we may have fallen short and how we can improve our processes moving forward. We are committed to creating an environment where all individuals are treated with respect and given equal opportunities. We want to ensure that we address any concerns you may have and take appropriate steps to prevent similar incidents in the future. Should you wish to discuss your experience further, please contact Terra Firma via 1300 820 348 and ask to speak with our Consulting Capability Executives, referencing this Glassdoor interaction.