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      Tesco

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      Customer Assistant - Checkouts Interview

      1 Apr 2017
      Anonymous employee
      Liverpool, England
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Tesco (Liverpool, England) in Mar 2017

      Interview

      I applied online, got a phone call to attend an interview the next day. Looked on here for interview questions which really helped me prepare. I felt like I was really lucky with this one as the staff were so friendly and the stock manager who interviewed me was lovely. My interview was very relaxed and felt like I was just having a conversation with the guy. Went through the questions with ease, had a bit of a laugh with the guy and a good conversation. After the interview I got escorted onto the shop floor where I shadowed a colleague who was supervising the self service tills, was very informal just for 10 mins to see how I found that department. After that we went through some general information like availability and any holidays booked. About 3 days later received a phone call to say I've got the job. If you try and take note of all the variety of questions people have been asked on here and think of the answers beforehand you should do well! Also Tesco are all about their customer service so really emphasise your skills in this area - if you don't have the skills then make it up! Overal be friendly and smiley because thats the kind of people they are looking for :)

      Interview questions [4]

      Question 1

      Name a time you went above and beyond for a customer?
      Answer question

      Question 2

      Name a time when you had to do something different in your job?
      Answer question

      Question 3

      Name a time you've had to work under pressure?
      Answer question

      Question 4

      Was there ever a time that you had to follow a rule you wasn't happy with?
      Answer question
      7

      Other Customer Assistant - Checkouts interview reviews for Tesco

      Customer Checkout Assistant Interview

      25 July 2024
      Anonymous employee
      London, England
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Tesco (London, England)

      Interview

      Group interview after i filled out an application. The interview was a couple of hours with a variety of tasks and introductions to department heads. They asked me when i could work at the end and said ok see you then.

      Interview questions [1]

      Question 1

      Have you any experience in a customer facing role
      Answer question

      Customer Assistant - Checkouts Interview

      3 June 2025
      Anonymous employee
      Huddersfield, England
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at Tesco (Huddersfield, England) in Dec 2023

      Interview

      Friendly, open conversation. Asked about customer service skills & experience in further details, difficult experience where you have worked well & also availability. Didn’t have to wait to hear back, was employed on the spot after the interview & set up first shift dates - very efficient.

      Interview questions [1]

      Question 1

      Upon talking about my previous retail experience, was asked to name a time where I experienced a difficult customer/issue
      1 Answer

      Customer Assistant - Checkouts Interview

      17 June 2025
      Anonymous interview candidate
      Edinburgh, Scotland
      No offer
      Neutral experience
      Average interview

      Application

      I applied through a recruiter. The process took 2 days. I interviewed at Tesco (Edinburgh, Scotland) in Mar 2023

      Interview

      One manager asking few competency questions Have I worked in retail previously Contract was set hours and would I be flexible to do additional hours/overtime if required. I would be able to be trained up in different departments- any areas I would not feel comfortable doing so?

      Interview questions [1]

      Question 1

      If you weren't sure someone's aged when buying alcohol what would you do
      1 Answer