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      The Hartford

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      The Hartford interviewsThe Hartford Customer Relationship Specialist interviewsThe Hartford interview


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      Customer Relationship Specialist Interview

      2 June 2017
      Anonymous employee
      San Antonio, TX

      Other Customer Relationship Specialist interview reviews for The Hartford

      Customer Relationship Specialist Interview

      13 Jan 2022
      Anonymous interview candidate
      Declined offer
      Positive experience
      Easy interview

      Application

      I interviewed at The Hartford

      Accepted offer
      Positive experience

      Application

      I applied online. The process took 3 weeks. I interviewed at The Hartford (San Antonio, TX) in May 2017

      Interview

      After doing the online assessment I was scheduled for phone interview. The phone interview was about 20 minutes. We briefly discussed employment history and job responsibilities. I was then set up for an in person interview. Their interview process is definitely different and I honestly found it to be refreshing. It's a bit like speed dating. There was around 10 of us interviewing for the position and after a brief overview of what the job entails we were taken to a conference room where we each sat at a small table that had our names written on a place card. Basically you have 90 seconds to answer a behavioral type interview question. After 90 seconds another person sits down at your table to ask you another question. I think I answered about 12 questions then we were finished. We were told initially that we would be notified within 24hrs whether they would be extending an offer or not. I didn't actually hear back from them for about three days though.

      Interview questions [2]

      Question 1

      Tell me about a time you were not recognized for your performance and how did you handle that.
      Answer question

      Question 2

      Tell me a time you feel you went above and beyond to provide customer service.
      Answer question
      4

      Interview

      Very easy, laid-back interview. The recruiter was very easy to talk to and sent information to me about the company so that I would know more important information before speaking to the hiring manager.

      Interview questions [1]

      Question 1

      Tell about a time you had to help a difficult customer.
      Answer question

      Customer Relationship Specialist Interview

      12 Jan 2021
      Anonymous employee
      Bradenton, FL
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at The Hartford (Bradenton, FL) in Jan 2021

      Interview

      Short and straight to the point. Very interested in how I would handle day to day responsibilities and how my background knowledge would come into play. Experience seemed to impress them.

      Interview questions [1]

      Question 1

      Describe a time you used critical thinking to solve a complex situation.
      1 Answer
      3

      Customer Relationship Specialist Interview

      22 Mar 2019
      Anonymous employee
      San Antonio, TX
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through a recruiter. The process took 5 weeks. I interviewed at The Hartford (San Antonio, TX) in Mar 2019

      Interview

      The recruiter I have been working with has been very informative. She is an asset to the company. The speed interview is an interesting concept. I enjoyed it more than I thought I would. The Hartford seems like it will be a great fit for me.

      Interview questions [1]

      Question 1

      Most all of the questions asked during the interview were based on the STAR Concept.
      Answer question