In summary, felt so welcome and accommodated. I was abroad in a different time zone for the phone interview and Veronique (interviewer) let me pick a day and time that suited me, and the same for the face-to-face interview. Phone interview was a very comfortable "get to know you" chat with a few capabilities questions. Face-to-face was so friendly and felt at ease straight away (I am normally very nervous in interview situations) and this made it easier to perform well! Ended the interview with a chat about my holidays so it was clear they wanted to get to know me and make sure I'd be a good fit in the team personality wise. Everyone was so friendly and welcoming from the moment I walked in the door - left the interview really hoping that I got the job.