Beware of this scam company. The interview process is demanding just to get ideas for their business for free:
1) I was required to upload a 1 min video about why I want to work with them
2) screening with the hiring manager
3) sharing of my past projects with ideas how to streamline their customer process
4) interview with the supervisor
5) on-line “coffee” with one of the future collegues
6) personality test
7) since then I have been ghosted (4 months now even after couple of reminders). No “sorry we do not want you” nothing. Since beginning they were quite arrogant. Cant imagine beeing their patient they talked about them like they were “Numbers” even they resolve tickets based on cost of medicines not urgency. What I did understood they push patients (constant follow ups) to buy the medicine even if the patient just asked. They also advertise they are “social” and have contacts cor charities, no they dont they just say “oh you are poor, start a fundraising”, thats not what they websites say. They will only help spend Your money. 🤮They should be banned
The process took 2 weeks. I interviewed at TheSocialMedwork in Feb 2020
Interview
Two words to highlight the process are RUDE and UNPROFESSIONAL. The process started with online application, I was contacted a few days later to schedule an online interview with the hiring manager. At the end of the interview, he has promised to send an assessment the next days. Two days later I received an assessment, with promise to schedule interview based on the results of the assessment beginning of the week. I emailed the assessment back Monday and haven't heard anything for 5 days. Then I was asked to come in for the final interview the and to meet CEO the next day if possible. Went in and was told they would make a decision latest Monday and let me know whether it will be an offer. Bare in mind this is a tiny company with about 10 employees in total and this is a time of corona virus and people working from home, so business as usual could not have got in the way of reaching out with the feedback, whatever the feedback might have been.
Come next Wednesday, I have not heard a word from them, so I emailed and texted asking whether they could let me know what they have decided. I left a few days to see if I would get any response but have never heard back from them. I also now see that role has been reposted.
This is a company that deals with vulnerable people, I sincerely hope they are more professional towards their customers than they are towards potential employees. To have someone in for a final interview after having them do assignments (only to collect ideas by the looks of it) and then not bother informing of the decision is plane RUDE and unprofessional. I would only advise staying away from this company.
Interview questions [1]
Question 1
What metrics would you put in place to measure customer and sale success?
