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      Toll Group

      Part of Japan Post

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      Customer Service Representative Interview

      24 Apr 2024
      Anonymous interview candidate
      Singapore
      Declined offer
      Negative experience
      Average interview

      Application

      I applied through a recruiter. The process took 3 months. I interviewed at Toll Group (Singapore) in May 2023

      Interview

      Interview process is long and draggy. They’ll ask you everything under the sky but will take FOREVER to make a decision. Too many layers to the organisation and it’s obvious managers are not empowered to make decisions.

      Interview questions [1]

      Question 1

      Where do you see yourself in 5 years?
      Answer question

      Other Customer Service Representative interview reviews for Toll Group

      Customer Service Representative Interview

      28 Dec 2025
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Toll Group in Oct 2024

      Interview

      Online interview with three team leaders, each of them will ask 1 to 3 questions which related to your background and introduce about myself, what is your previous working experiences and others

      Interview questions [1]

      Question 1

      If facing urgent OT request, how you take action to solve it
      Answer question
      1

      Customer Service Representative Interview

      7 June 2024
      Anonymous employee
      Pulau Pinang
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied through other source. The process took 1 day. I interviewed at Toll Group (Pulau Pinang) in June 2022

      Interview

      Was good smooth and good. I was interviewed by my Team leader and he is very good and helpful. I can say this is the best interview experience I ever had

      Interview questions [1]

      Question 1

      about my experience in my previous company
      Answer question