I applied online. The process took 6 weeks. I interviewed at Travelers (Saint Paul, MN) in Oct 2025
Interview
Phone screening scheduled within 2 weeks of applying. Basic work history and transferrable skills type questions to get a feel for fit for the position. Recruiter reached out a week and a half or so after that to set up an in-person interview with the would-be direct manager and the Managing Director. Some more employment history/background questions and then a series of STAR method questions.
Interview questions [1]
Question 1
Describe a time where you had to deal with a difficult customer. What was the situation, your action, and the result?