Travelers Reviews

Updated 20 Jan 2021

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4.2
85%
Recommend to a Friend
93%
Approve of CEO
Travelers Chief Executive Officer Alan D. Schnitzer
Alan D. Schnitzer
929 Ratings
Pros
Cons
  • "Hartford is a commuter city; not much after work(in 99 reviews)

  • "There can be several projects with tight deadlines at once, but managers try to lessen that and work life balance does matter(in 98 reviews)

More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. Featured Review

    "Great Leadership Programs"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Operations Leadership Development Program in Hartford, CT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Travelers full-time for more than 3 years

    Pros

    Travelers provides great opportunities for their employees for career advancement; the leadership programs being a star of that. However, outside of dedicated programs, most organizations promote from within and work deeply with their employees to understand the wants and needs of their career and help them achieve their goals. Largely, Travelers listens to it's employees and caters to their needs by providing great benefits both in and out of the office.

    Cons

    Technologically, Travelers is working to update a lot of systems and infrastructure. This is not hindering in most roles and is a small con compared to the long list of pros. In this regard, Travelers is investing heavily in systems and infrastructure updating, and largely doing this with hiring more talent and partnering with other tech companies to achieve our goals.

  2. "Strong company, low career growth potential"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Regional Manager 
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Travelers full-time for more than 8 years

    Pros

    Stable environment with training support

    Cons

    Difficult management structure that does not always align with business needs of field personnel

    Continue reading

  3. "Excellent Place to Work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Claims Representative in Naperville, IL
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at Travelers full-time

    Pros

    Cares about employees and multiple career paths.

    Cons

    Unit Managers can come from other lines of coverage and take some time to get up to speed.

  4. "Love working here"

    5.0
    Current Employee - Claims Adjuster in Rancho Cordova, CA

    I have been working at Travelers full-time

    Pros

    Great culture Thorough training Management is very accessible

    Cons

    Not fully remote except during covid

  5. "Good start in tech"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Programmer in Saint Paul, MN

    I have been working at Travelers full-time for less than a year

    Pros

    Good work life balance, benefits and PTO normal/good

    Cons

    None so far, decent pay for not a lot of stress

  6. "Great place to work!"

    5.0
    Current Employee - Account Underwriter 

    I have been working at Travelers full-time

    Pros

    Work balance is great! The job can get stressful sometimes, but it is not overbearing. The culture in the office is great and everyone is really nice. Work from home schedule is permitted.

    Cons

    The office is far from downtown. The location is also in area where nothing is around.

  7. "Great Company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Outside Property Claims Representative in Raleigh, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Travelers full-time for more than 5 years

    Pros

    Good pay, great colleagues, managers and equipment to do the job in the field.

    Cons

    Large volume of claims and not enough people to handle.

    Continue reading
  8. Helpful (1)

    "Great position with great pay"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Orlando, FL
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at Travelers full-time

    Pros

    Great pay and benefits, flexible schedules, and raises yearly

    Cons

    Some managers are micromanagers and the call volume is very high

    Continue reading
  9. "Great company with great training!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - UPDP in Saint Paul, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Travelers full-time for more than 3 years

    Pros

    Good pay, interesting work, friendly colleagues and good training!

    Cons

    None that I can think of

    Continue reading
  10. "A company that truly cares about employees"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Saint Paul, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Travelers full-time for more than a year

    Pros

    Awesome benefits and pay and a great department of coworkers

    Cons

    Stressful and misunderstood job. Lots of excess meetings (typically not required though)

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