I applied through a recruiter. I interviewed at USAA (Tampa, FL) in June 2026
Interview
The interview is a 2 part interview it starts with a recruiter just verifying background and then the next step is a 2 manager interview, they use the kind of star method
Interview questions [1]
Question 1
scenerio based questions name a time when you had a claim where the cause of loss was initially unclear
I applied through an employee referral. The process took 4 weeks. I interviewed at USAA (San Antonio, TX) in Apr 2022
Interview
First interview is streaming by hr. You then have an interview fully STAR method. All what works you do/tell me about a time you faced some sort of challenge. The narrative just be told in that fashion. After you give your answer they don’t really respond.. just ask you the next question…kind of awkward
Interview questions [1]
Question 1
Tell me about a time you faced a challenge and how did you overcome it?