I applied online. The process took 3 weeks. I interviewed at USAA (Tampa, FL) in Jan 2017
Interview
It was a fairly straightforward process of applying online, phone interview, onsite interview, background check and drug test. The onsite interview was with two individuals, one was in the office and one was phone conferenced in from another office in the Tampa area. Both had worked for the company for over 15 years.
Interview questions [1]
Question 1
What is a challenge or problem you had with a co-worker or with leadership and how did you handle it?
First interview was a short phone interview less than 30. Another phone interview a little over an hour. Finally an in person interview at the facility where was given a tour, met someone who currently worked there, and then sat down and interviewed
I applied through an employee referral. I interviewed at USAA
Interview
There first was a phone recruiter interview. Once that was completed they set up a virtual interview eith mansgers. This interview included SBO questions. Original interview also had a role playing exercise in selling something.
Interview questions [1]
Question 1
Tell me about a time you had to adjust a process due to challenges.
There are 2 interviews, first one just a phone call and second a zoom interview. Scenario based, they ask several. I honestly thought I bombed it but still got hired