I applied online. The process took 4 weeks. I interviewed at USAA in Jan 2019
Interview
After completing a few online assessments, I was contacted for a phone interview. The phone interview was pretty quick,about 15-20 minutes, and there where no curve-balls. After the phone interview I was scheduled for an in-person interview. I interviewed with two people, which was a little stressful, but not too bad.
Easy and super fast, it took me 2 weeks total from applying until getting an offer. Phone screen interview, and then in person with hiring manager. In person took about 30 minutes
After filling out the initial application I was invited to take an online skills assessment which included timed portions and was fairly lengthy. There was also a brief phone screening, and then an in person interview with the manager.
Very specific questions. Be really prepared to come up with a story on the spot. Nothing to do with the job description. They want you to sound like a robot.