I applied online. The process took 4 weeks. I interviewed at USAA (San Antonio, TX) in Apr 2016
Interview
If interested, you will be contacted for an initial phone interview which takes around 30 minutes. Within a week from phone interview, a recruiter will contact you advising if they want to move you to a physical face to face interview, or if they are pursuing other candidates.
Interview questions [1]
Question 1
Name a time when you displayed superior customer service.
I applied online. I interviewed at USAA (San Antonio, TX) in Jan 2018
Interview
Go over previous experiences, what can you bring to provide for the company, your traits, strengths and weakness if any. Very nice people quick and to the point makes the process smooth.