I applied online. I interviewed at USAA in June 2020
Interview
Phone-Screen with Recruiter, which was great. Spoke high-level about my experience, and touched on the role and responsibilities.
Second Round was with Hiring Manger. Talked more in-depth about the role, played out some scenarios.
Last round was with an additional teammate, likely for culture fit.
Interview questions [1]
Question 1
Typical interview questions for personality and overall fit
The process took 1+ week. I interviewed at USAA in Sept 2008
Interview
Awesome company to work for. USAA really takes care of its employees. Interviews can be tuff, but mostly standard questions. The most important is to have a good attitude, take care of your customers (membership), and do everything you can to support the mission of USAA and its members.