I applied online. The process took 8 weeks. I interviewed at USAA (San Antonio, TX) in Sept 2019
Interview
Cumbersome and arbitrary. If you are an external interview you'll be heavily favored. The interview guides are from the 1990s. The questions are situation and behavior based. Just make sure you have an answer to every question so they can fill their forms out.
Interview questions [1]
Question 1
Tell me about a time you had to deal with a difficult customer or coworker.
HR screening call, then if selected you move to panel interview(s) - sometimes more than one. Culture fit is huge. Learn the company pillars before you have your screening interview.
Interview questions [1]
Question 1
Describe a scenario when you faced a challenge and describe what you did to address it?
Great and thorough interview process. They asked the questions applicable to the role and shared the teams goals. I met with the applicable people on the team to judge if it would be a good fit for me.
Interview questions [1]
Question 1
How do you handle prioritization of competing tasks.
-1st Interview w/ Talent rep, basic questions about experience relevant to role -2nd Interview w/ Project Team, situational questions and experience related to role -3rd Interview with Hiring Manager, personable conversation and explanation of the department and departments activities