The process took 3 weeks. I interviewed at USAA in Mar 2023
Interview
Online assessment and the scheduled a phone interview. Interview took 30 min. This was all in the span of a week. Interviews said I should hear something back from them in a a couple of days. I haven’t received any update so far and sent a follow up email today since it has been 10days since the interview.
Interview questions [1]
Question 1
Have you ever dealt with a difficult customer. How did you resolve it?
Easy and super fast, it took me 2 weeks total from applying until getting an offer. Phone screen interview, and then in person with hiring manager. In person took about 30 minutes
After filling out the initial application I was invited to take an online skills assessment which included timed portions and was fairly lengthy. There was also a brief phone screening, and then an in person interview with the manager.
Very specific questions. Be really prepared to come up with a story on the spot. Nothing to do with the job description. They want you to sound like a robot.