Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      USAA

      Engaged employer

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: USAA reviews | USAA jobs | USAA salaries | USAA benefits | USAA conversations
      USAA interviewsUSAA Quality Assurance Advisor interviewsUSAA interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Quality Assurance Advisor Interview

      25 Sept 2024
      Anonymous interview candidate
      Declined offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 4 weeks. I interviewed at USAA

      Interview

      It was a standard interview process with a phone call with a recruiter and then if selected, an interview with the hiring manager. Questions were mainly regarding to business process improvements from previous employers and how your past experience correlates with the role. Will say it was maybe a bit too relaxed for the interviewers as they were having their own chatter during the interview.

      Interview questions [1]

      Question 1

      What business process improvements were implemented that you recommended?
      Answer question
      1

      Other Quality Assurance Advisor interview reviews for USAA

      Quality Assurance Advisor Interview

      9 Sept 2022
      Anonymous employee
      Lancaster, TX
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 5 weeks. I interviewed at USAA (Lancaster, TX) in Sept 2022

      Interview

      Applied and recruiter reached out about a week later for phone screen. During phone screen went over background and experience. Attended a panel interview with Director and Manager of department for about 45 minutes asking situational/competency-based questions. Was verbally offered the position the next day. Total process from application to verbal offer was 5 weeks.

      Interview questions [1]

      Question 1

      Name a time where something did not go as planned. Why did it not go as planned? Talk about how you handled the situation, what you learned, how this impacted you and or your team. Answer in STAR Method.
      Answer question
      5

      Quality Assurance Advisor Interview

      18 Dec 2021
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 4 weeks. I interviewed at USAA

      Interview

      The first interview was a phone screening conducted by HR. Next was a phone interview by a manager who was not the hiring manager but worked in the department. Next was a panel interview by 2 managers from the same department.

      Interview questions [1]

      Question 1

      Why do you think you would be a good fit for this role.
      Answer question
      2